1. What type of products do you sell?

At Digital Delight Store, we specialize in offering a wide variety of digital products including:

• Graphic design templates
• PLR (Private Label Rights) templates
• E-books
• Social media templates
• Digital product guides All our products are available for instant download after purchase.

2. How do I purchase a digital product?

Purchasing a product is easy! Just browse through our store, select the product you like, and add it to your cart. Once you’ve reviewed your cart, proceed to checkout, where you can complete your purchase using one of our accepted payment methods.

3. How do I download my purchased products?

Once your payment is confirmed, you will receive an email and Whatsapp with a download link to access your digital product. You can also find your downloadable products in the My Account section of our website if you have registered an account.

If you encounter any issues, feel free to contact us at [email protected].

4. Can I get a refund if I’m not satisfied?

Due to the nature of digital products, we generally do not offer refunds. However, refunds may be granted in the following cases:

• The product was not delivered or accessible after purchase.
• The product is significantly different from its description.
• You made a duplicate purchase by accident.

Please review our Refund Policy for more details, and contact us within 1 day of your purchase if you believe you qualify for a refund.

5. Can I get an exchange if I downloaded the wrong file?

Yes, if you accidentally download the wrong file or receive the wrong format, we can assist you by providing the correct product or exchanging the file at no additional cost. Just reach out to us at [email protected]. with your order details.

6. What should I do if I have trouble downloading my product?

If you experience any issues with downloading your purchased product, please follow these steps:

• Check your email for the download link.
• Ensure you are logged into the account you used for purchase (if applicable).
• Try downloading the file on a different browser or device.

If the problem persists, contact us at [email protected], and we’ll help resolve the issue as soon as possible.

7. What formats are your products delivered in?

Most of our digital products are delivered in the following formats:

• Canva templates: Editable within Canva.
• Adobe Creative Suite file formats include PSD, AI, INDD, PRPROJ, AEP, XD, and others.
• PDF e-books and guides.
• PNG, JPG, or SVG for graphic files. Please check the product description for more details about specific file formats.

8. Do I need special software to use your products?

Some of our products may require specific software or accounts. For example:

• Canva templates require a Canva account (free or Pro).
• Adobe Creative Cloud (e.g., Adobe Photoshop, Adobe Illustrator etc)
• Certain files (e.g., ZIP or PDF) may need a program like WinZip, Adobe Reader, or a text editor.

Please refer to each product’s description for software requirements.

9. Can I edit the digital products I purchase?

Yes, many of our products, especially templates, are customizable. You can edit them in Canva, or other platforms as specified in the product description. Some products, like PLR templates, can also be edited and resold according to their specific licensing terms.

10. How can I contact you for support?

If you have any questions, need help with a product, or encounter an issue, you can reach us at [email protected]. Our support team will respond within 1-2 business days.

11. Do you offer any tutorials or guides?

Yes! Many of our products come with easy-to-follow guides or video tutorials to help you get the most out of your purchase. These resources are typically included in the product description or emailed to you after your purchase.

12. Can I use your digital products for commercial purposes?

Yes, certain products (like PLR templates) come with a commercial use license. This allows you to customize and sell them as your own. Please check the specific product description for licensing details, as not all products come with commercial rights.

13. How can I stay updated on new product releases and promotions?

You can stay updated by:

• Subscribing to our newsletter.
• Bookmarking our website to check back for new releases.

If you have more questions or need additional information, don’t hesitate to reach out to us at [email protected]