1. Digital Product Refunds

All products sold on Digital Delight Store are digital in nature and are delivered instantly upon purchase. As such, we generally do not offer refunds once a product has been downloaded or accessed.

2. Eligibility for Refunds

We only offer refunds in the following situations:

• The digital product was not delivered or accessible after the purchase.
• The digital product is significantly different from its description or previews.
• There was an accidental duplicate purchase of the same product.

Refunds will not be provided under the following circumstances:

• Change of mind after purchase.
• Lack of understanding of how to use the product.
• Accidental purchase of the wrong item.

3. Refund Request Process

To request a refund, please contact our support team within 1 day of your purchase at [email protected]. In your request, please provide:

• Your order number or proof of purchase.
• A detailed explanation of the issue.

We will review your request and respond within 1-3 business days. If your request meets the eligibility criteria, a refund will be processed through your original payment method.

4. Exchanges

If you experience issues with the digital product (such as receiving the wrong file or format), we are happy to provide an exchange or correct the issue at no additional cost.

5. Download Issues

If you have trouble downloading or accessing your digital product, please contact us immediately at [email protected] for assistance. We will do our best to resolve the issue quickly.

6. Unauthorized Use

If we detect unauthorized or fraudulent activity related to your purchase, we reserve the right to deny any refund requests and may take further action, including revoking access to the digital product.

7. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will take effect immediately upon posting on this page, so we encourage you to review this policy periodically.

Contact Us

If you have any questions or need further clarification regarding our Refund Policy, please contact us at:

• Email: [email protected]
• Phone: +601162968584